Returning Home From Rehab or the Hospital? We Handle Everything.
Safe transport, home preparation, and reliable caregiver support — all coordinated for you.
Trusted by families across NYC — and featured during the 2026 Winter Olympics.
When a discharge happens, families are suddenly responsible for lining up transportation, home setup, medications, and care — usually within 24–72 hours. We manage that entire process so your loved one arrives home safely and settles in with confidence.
What We Handle on Day One
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✅ Safe escort home with an experienced caregiver (pre-Medicare assessment completed!)
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✅ Pick up prescriptions & set medication reminders
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✅ Home safety check (fall risks, lighting, mobility pathways)
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✅ Grocery shopping & clearing out expired/old food
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✅ De-clutter, organize, and sort mail
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✅ Light housekeeping: fresh linens, clean kitchen/food prep areas, tidy living space
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✅ Bonded, insured, and professionally trained caregivers
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Our 3-Step Process
| Coordinate | Transportation & Prepare | Care & Stabilize |
| We speak with the hospital/rehab discharge team to understand timing and care needs. | We provide safe transportation home and prepare the home for arrival. | We assist with mobility, safety, meals, and personal care — and keep families updated. |
Trusted by Families Leaving:
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Upper East Side Rehab & Nursing
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Mary Manning Walsh
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Weill Cornell
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NYU Langone
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Mt. Sinai
(Not affiliated or endorsed; listed for family search relevance.)
Need Help Before Discharge?
My husband (age 84) was transported home from the NYU Langone hospital on Sunday afternoon. I needed help to take care of him and Touching Hearts stepped in immediately. Their team was dependable, professional, and made the whole transition so much easier.